Incident & claims management

When something happens,
everything’s handled.

Incidro turns auto accidents, injuries, and property damage into organized, resolved, reportable cases — across every company you own and every site you run.

Or write to us directly — sales@incidro.com
One system of record

Every incident. Every claim.
One place that has it all.

Auto, general liability, and workers’ comp — captured in minutes from the field, managed to resolution, and defensible years later.

Capture everything, fast

Vehicles, third parties, injuries, property damage, photos, police reports, witness statements — a guided intake that field crews finish in minutes, not days.

Manage claims to the finish

Adjusters, claim numbers, reserves, settlements, subrogation — tracked per coverage line with case notes and a timeline that survives staff turnover and audits.

Know your numbers

TRIR, DART, and accident frequency computed live against industry benchmarks. Claim costs by entity, year, and type — your loss run in one click, not one week.

Built for company families

One parent. Ten LLCs. Forty sites.
Incidro doesn’t blink.

Most incident tools assume you’re one company. Incidro is built on an organization tree — so holding companies see the whole picture while each entity and site sees exactly its own world.

  • Roll-up dashboards at the parent, drill-down to any site
  • Case numbers, policies, and benchmarks per entity
  • Access scoped to the org tree — a site manager never sees a sibling site
Summit Environmental Group ALL DATA
North Hauling LLC
Cedar Yard
Ridgeline Landfill
Summit Transfer LLC
Eastgate Disposal LLC
+ 6 more entities…
Yours, not one-size-fits-all

Incidro molds to your company —
not the other way around.

Every industry counts different things. Configure Incidro to speak your language on day one — no custom development, no consultants.

  • Your incident types, statuses, and custom fields — per entity if you want
  • KPIs and industry benchmarks set to your NAICS — TRIR, DART, frequency rates, or metrics you define
  • Case-number formats, notification rules, and dashboards per role and per site
Workspace settings — benchmarks
Industry benchmark (NAICS 562)TRIR 4.5 · DART 1.5
Custom KPIAccidents per 100k miles
Case format{ENTITY}-{YYYY}{MM}{DD}-{SEQ}
Custom field“Footage available” · Yes/No
StatusesCreated → Review → Closed + yours
Claims by coverage line — 2026
AUTO
21
GEN. LIABILITY
14
WORKERS COMP
9
Open reserves$19,000
Settled YTD$22,290
Auto · GL · Workers comp

Three coverage lines.
One case file.

A truck accident can be an auto claim, a property claim, and an injury at once. Incidro keeps one incident with every angle attached — so nothing gets double-entered and nothing falls between systems.

  • Company vehicles, third-party vehicles, and units on file
  • OSHA recordable & DART flags built into intake
  • Insurance policies per entity, with expirations tracked
Private by architecture

Your data is yours. Full stop.

Isolation isn’t a setting in Incidro — it’s the foundation the database is built on.

Tenant isolation

Every record is bound to your organization and enforced at the database layer — not just the app.

Role-based access

Field reporters file reports; they never see reserves, settlements, or anyone else’s cases.

Full audit trail

Every change to every case — who, what, when, before and after. Defensible in any dispute.

Own your data

Export everything, any time — incidents, claims, documents, and financials. No lock-in games.

See Incidro on your incidents.

Bring a real case from last month — an accident, an injury, a damaged mailbox — and we’ll show you what it looks like handled. Thirty minutes, no slides.

Prefer email? sales@incidro.com